Central to the success of The Edge Coffs Harbour is our commitment to our clients.  We honour without reservation our obligation to respect and protect the privacy of the personal information of individuals with whom we deal.

Information We Collect

Whenever it is reasonable and practicable to do so, we only collect information about you directly from you.

We only collect personal information about you which is reasonably necessary to:

  • Provide you quality products or services
  • Consider applications and approaches you make to us
  • Maintain your contact details
    • We generally hold personal information relating to:
      • the products and services we provide or have provided to you
      • your contact details
    • We do not generally collect sensitive information about you unless required by applicable laws or rules. Sensitive information includes information relating to:
      • race
      • political or religious beliefs
      • sexual preferences
      • criminal convictions
      • membership of professional or trade associations or unions
      • health information

How That Information Is Used

We only use and disclose personal information about you for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without your permission.

For example, we may from time to time use your personal information to provide information about products and services which we expect may be of interest to you.  However, we do respect your right to ask us not to do this.

We do not sell personal information to other organisations or allow them to do this.

Keeping Information Accurate

We take all reasonable steps to ensure that all information we hold is as accurate as is possible.  You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.

Keeping Information Secure

We use security procedures and the latest technology to protect the information we hold.  Access to and use of personal information within The Edge Coffs Harbour is appropriately limited to prevent misuse or unlawful disclosure of the information.  If other organisations provide support services, we require them to appropriately safeguard the privacy of the information provided to them.  Where the personal information we collect is no longer required, we delete the information or permanently de-identify it.

Dealing With Us Online

If you visit The Edge Coffs Harbour's website to browse, read or download information, our system will log these movements. These web site logs are not personally identifiable and The Edge Coffs Harbour makes no attempt to link them with the individuals who browse the site.

The Edge Coffs Harbour cannot guarantee or accept responsibility for the privacy practices or the content of web sites to which we provide links.

If you have any questions regarding our privacy policy or handling of information, please contact us.